Shop now, pay later with Klarna.
We’ve partnered with Klarna to give you a better shopping experience.
It’s smoooth and simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It’s shopping the way it should be. Effortless, safe and fun.
Instalment purchase
Opt for Klarna instalment purchase directly at checkout. This allows you to shop today and divide your costs into fixed or flexible instalments over a period of up to 24 months. This gives you full control and an overview of your payments at all times.
Pay Now
Pay directly with your card or bank account and always keep full control over your purchases. Fast, safe and easy. Smoooth.
Pay in 30 days
Pay for your order after you have received it. Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind.
The best way to shop.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorized purchases.
Frequently Asked Questions
Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/de/kundenservice/ or by downloading the Klarna app.
I received an invoice that I have already paid. What should I do?
Check if the invoice amount has been debited from your bank account and if Klarna was the recipient of the payment. If your payment has not been booked despite the correct information, log into your Klarna account and select „Report a problem” to pause your bill. If you made the payment directly to Lena Hoschek, please make another payment to Klarna and contact Lena Hoschek for a refund.
I have not received my order. What happens to my invoice?
Your invoice does not need to be paid if you have not received your order. If the payment date is approaching and you still have no information about the status of the delivery, contact Lena Hoschek. Log into your Klarna account and select „Report a problem” to pause your invoice until your order arrives.
The amount on my invoice is incorrect. What should I do?
If the invoice amount does not match your order, please contact Lena Hoschek directly to correct your purchase amount. Log into your Klarna account and select „Report a problem” so that your invoice will be paused until it has been corrected.
I want to make a return. What should I do?
Follow the return instructions on the Lena Hoschek website and make sure to keep the tracking number of your return. Log into your Klarna account and select „Report a return” so that your invoice is paused. As soon as Lena Hoschek has registered your return, you will receive an adjusted invoice.
About Klarna
Founded in Stockholm, Sweden, Klarna is one of Europe’s fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.
Klarna has 5.000 employees across 45 countries, and is leading the way for alternative payments by serving 147 million consumers and 400.000+ merchants payment solutions. https://www.klarna.com/international/about-us/